Hi @tlehman1,

Welcome to the Community. I can help you fix the invoice problem in QuickBooks Online.

I can see that you've already tried some basic troubleshooting steps provided by my colleague. Aside from using a different browser, your operating system also affects your navigation in QuickBooks.

Make sure your Lenovo is up to date, and you meet or exceed the System Requirements for QuickBooks Online. It may be the reason why you're able to access your QuickBooks using other devices just fine.

To get the best performance, you can check out the recommended specs for the Online version. In case you're using a supported device, ensure your browser is updated to the latest release.

For more information, as well as how to get faster access to QuickBooks Online, I recommend the following article: Why is my QuickBooks Online slow?.

Feel free to hit that Reply button if you have additional questions or concerns about customizing invoices. Have a great day ahead.