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Buy nowScenario;
I receive an order; I create a sales order;
I then create the purchase order from the sales order window;
once items ship, I receive the items and create a bill.
I go back into the sales order; create an invoice, save, send and close the invoice.
I go back the customer and the items I just invoiced are showing as NOT invoiced and the items are still in inventory.
I was told to do by a QB rep in order to fix the problem is; go back and create another invoice for the items I just invoiced, and then delete the 2nd invoice. When I do that, the items are no longer billable and come out of inventory. That 2nd step is very time consuming and easy to forget to do and is a waste of time.
I've spoke with a Quickbooks rep regarding this issue months ago but any updates that I've made, haven't fixed this problem. Please advise if f anyone is still working on the problem. And am I the only one who is having this problem? Thank you