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Giovann_G
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I know this hasn't been easy for you, perewprojects.

 

I appreciate your efforts in following the processes to obtain our assistance. I'd like to use this chance to assist you.

 

Can you share details about your concerns? Any information can help me in providing the best solution to your problem.

 

Unexpected behaviors, such as runtime errors and windows closing automatically, are frequently caused by accumulated online files kept on a browser. You can perform troubleshooting steps to fix the issue. Let's begin by accessing your account in a private incognito window. Cookies and site data are not saved in this mode. The shortcut keys are as follows:

 

  • Ctrl Shift for Google Chrome
  • Ctrl Shift for Firefox & Microsoft Edge
  • Command Shift for Safari

 

Once you've logged in, you can contact our support team by following the steps provided by my colleague above. Close the incognito window and return to your usual browser if it works. Then, clear its cache to get rid of any undesirable internet data, As an alternative, you can use one of the supported browsers.

 

If the issue persists, you can use this link to connect to our support outside QuickBooks product: Contact Us.

 

In addition, you can also utilize our Help page. You'll find topics and discussions here that will assist you in completing your other tasks.

 

Please tag me in the comment below with any concerns you may have. I'll always be there to support you. Have a wonderful day.

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