Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.

Reply to message

View discussion in a popup

Replying to:
Tori B
QuickBooks Team

Reply to message

Hi there, @garthguibord.

 

Thanks for following along with the thread and sharing your concerns. 

 

It sounds like you may have some browser issues going on. Such as corrupted cache. Web browsers collect cache to save time when loading repetitive data and images. Over time, these files can become outdated and corrupted, causing issues like the one with your error message. I've included the links for all supported browsers that contain the steps to clear the cache below. 

 

 

After clearing cache, make sure to restart your browser. Then, try sending the email again. 

 

Let me know how it goes and if you have any questions or concerns. Take care! 

 

 

Need to get in touch?

Contact us