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Hello there, @cjkenton-yahoo-c. Let me help you clear your invoice.
Yes, you can. Below are the steps on how you can manually mark it as paid before getting the transaction from the Banking page.
- Go to the +New button.
- Select Receive Payments.
- Select the name of the customer from the drop-down menu.
- Enter the payment method and amount received.
- Tick the correct invoice.
- Make sure to review the amounts under the Payment column.
- Click Save and close.
Once you received the payment in QuickBooks, you'll be able to match them on the banking page. Make sure they have the same date, amount, and account so it will find a match for you. You can use this reference when categorizing and matching it with the downloaded bank transaction.
When you're ready to reconcile your account, you can review this article to get more tips and guidance: Reconcile an account in QuickBooks Online. This helps you match your QuickBooks and bank balance efficiently.
If you have more questions as you go along with the process soon, please don't hesitate to go back here and post them. I'll be around to assist you further. Stay safe and be well, cjkenton-yahoo-c!