Thank you for the prompt reply. I am still not sure if I fully understand your suggestion. Let me detail out my exact transaction so you can guide me step by step.

1) I generated a recurring ACH Sales Receipt for $150. The transaction in QBO looks like it went through. I matched the Sales Receipt against the deposit.

2) The payment did not go through due to the customer changing her account account info. Intuit reversed the payment with my bank which reflects and an expense in QBO

3) Customer provided me the updated account info and I processed another sales receipt that went through. 

Question: What are the exact steps in QBO to fix this? And also explain the accounting transactions that these steps will accomplish so I understand the mechanics of what we are doing. Thanks.