This is an incredibly frustrating process. 

One for one of my clients bounced for $150. Intuit took that amount our of my bank account a few days laters and shows it as an expense in my QBO.

Question: I can process the refund receipt for $150 in QBO per your suggestion but then there is also a negative charge of $150 showing up on my account from Intuit pulling out that $150. How do I account for that?

Also, I see a $10 charge from Intuit. Does intuit charge a $10 fee for an ACH payment not going through?