Thank you for the prompt reply, @Kelly_T. I appreciate the details you included in your post. I'll help you out with this concern.
You can follow the suggestion by my peer @DivinaMercy_N above, which is to run the Verify and Rebuild Data tools.
In case you missed it, here's how to Verify Data:
- Go to the File menu.
- Highlight Utilities, then select Verify Data.
If the tool detects any data damage, proceed with Rebuild Data:
- Click the File menu.
- Highlight Utilities, then select Verify Data.
Check out this article for more information about resolving this type of situation: Resolve Potential Data Issues in QuickBooks Desktop.
If you continue to experience the same issue after running the tools above, feel free to contact our Technical Support team for further assistance. They can pull up your account within a secure environment and investigate this issue for you. Please take note of their operating hours, so you know when they're available.
Don't hesitate to leave a comment below if you have other concerns with duplicate invoices in QBDT. I'll be sure to get back to you. Have a great day!
