I am a CPA in private practice for over 43 years.  I used a competitor for accounting until QuickBooks for DOS desktop was created. I have used every desktop version since.  I am very happy with the Desktop version but will NEVER recommend  anyone use Quickbooks online.  :There are a lot of things tin :QBO that I do not like but the main issue is the inability to manually arrange the chart of accounts.  Unless you set up the chart of accounts exactly the way you want it to look and NEVER add additional accounts you are fine...but this does not happen.

I am adding this message to the prior ones on this same subject...manually changing the chart of accounts!!!

Quickbooks online had over 4.5 MILLION customers as of January 2020.  I can see why no one is interested in fixing what QBO feels is a minor issue based on the few comments here.  BUT....I will try my best to dissuade my accounting clients from using QBO