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Buy nowYes, the money went into your bank account, but what did you post it to in QuickBooks? The transaction journal should show you a Debit to your bank account and Credit to whatever account you posted it to when you created the deposit. If it is a Deposit/down payment from a customer, it should have gone to a liability account (because you have money you haven't earned yet and you have a liability to perform a service or deliver a product). You then need to zero out that liability account when you deduct the deposit/down payment from an invoice. This is where the Deposit box won't let you debit that liability account.