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Replying to:
Archie_B
QuickBooks Team

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Thank you for joining this thread, Tais1.

 

It's good to know you've tried to access it using a private window for your browser.

 

Only primary admin and company admins has the access rights to view and manage everything on the account. If you're not the user admin, you can ask the primary or company admin to check your user access level. That might be also be the reason why you can't access anything.

Otherwise, if you're the only admin and can access the account, I recommend contacting our support team to create a ticket and investigate further about the unusual behavior.

 

Click the Reply button below and let us know how it goes. I'll keep an eye for your response. Have a wonderful day.

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