I was forced to upgrade from 2017 to 2020 and it was and still is a total fiasco!! I would be better off forgetting about using merchant services for credit cards and having no payroll.  There are just my husband and myself in this business.  I have used QKBK for at least 30 years and I have never been so frustrated with a company in my life.  I was thinking about buying the 2021 version and just starting all over, but after reading these reports of ppl frustrations, I will not be doing that.  I think it might just be time to pay an accountant to do it all ....... Quickbooks you have gone too far this time and are nothing but a money grabbing company!!!