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Replying to:
Mich_S
QuickBooks Team

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Greetings, @oceanbeachesglass.

 

I want to make sure that all of your transactions in QuickBooks Online are in sync.

 

There were no changes made to the interface about what my colleague has provided. If you still can't find the suggested transactions to match after doing the filter, you'll need to review the payment and make they're deposited to the same register. Then, check if they're deposited to the right bank account.

 

If the Deposit to account is under Undeposited Funds, you can correct it to the account you want the payment to go to.

 

I'll show you how to do it:

 

  1. Go to the Accounting menu. Then, select the Chart of Accounts tab.
  2. Locate and open the invoice.
  3. Click on Receive Payment.
  4. From the Deposit to field, check if the account is correct.

 

 

 

Once done, you can go back and match the transactions again.

 

 

To learn more about handling invoices, you can check out these guides below.

 

 

Feel free to message us back if you need further help with QuickBooks and bank transactions. The Community is always willing to back you up. 

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