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Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.

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AlexV
QuickBooks Team

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Hi livewire!

 

I understand that you also want to stick with the Save and New button. Let me assist you.

 

We already received reports and feedback about this. Currently, our engineers are investigating why it still defaults to Save and Close instead of Save and New.

 

While we're unable to provide an exact time when this will be fixed, it's best to reach out to our Support Team. That way, your data will be included in the case and you'll receive updates.

  1. Click the (?) Help icon and enter Talk to a human (then type it again when prompted).
  2. When asked by the bot, enter "Save and New Button".
  3. Select I still need a human, then proceed with Contact us or Get help from a human.
  4. Choose either Chat or Callback.

 

For now, you can click the + New button, then Receive payment to access the page again.

 

I added some links you can check. These will help in running financial reports in QuickBooks Online:

 

Leave a comment again here if you need more help in recording customer payments. Take care!

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