Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Hi there, Kojima.
Yes, you can modify the invoice to show it as unpaid again. I'll guide you on how.
- Open the invoice transaction.
- The paid invoice is marked as Paid, tap on the payment link to open the payment linked to it.
- Delete the payment from the More button.
- Hit Yes to confirm the action.
Once done, the invoice will be unpaid again.
When you're ready to record a payment, you can check out this article as your guide: Record invoice payments in QuickBooks Online.
Aside from your invoices, you can also get more tips about handling your sales and other customer transactions through this link: Topics about your company's income and customers.
Please feel free to leave a comment below if you have any other questions about your invoice transactions. I'm more than happy to help. Wishing you a good one!