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Replying to:
katherinejoyceO
QuickBooks Team

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To clarify, the prompt appears only when the customized transaction number is disabled from the Settings, @jma2019. This is to notify you to prevent duplication of the invoice numbers. 

 

For future reference, check out this link to learn more about the different ways of finding duplicate invoices and other transactions in QBO.

 

You're always welcome to post more of your concerns, @jma2019. We're here to assist.  

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