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chris@optionalth
Level 2

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Hi katherinejoyceO,

I've tried this process several times and they don't merge, they just get renamed with a "-01" at the end.  I start with (7) and end up with (7) with new names.  You seem to know what you are talking about.  is there anyway you can do a share screen or somebody from Tier 2 support?  I'm almost in tears with frustration at this point.  Ugh.

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