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Replying to:
katherinejoyceO
QuickBooks Team

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Yes, @chris@optionalth. You can merge customers' profiles. This deletes a profile and transfers your existing data to your desired profile.

 

Here's how: 

 

  1. Go to the Sales menu, then click the Customers tab.
  2. Select to open the customer profile you don’t want to keep, then select Edit.
  3. Enter the name of the customer profile you want to keep in the Display name as field. Make sure that the names match exactly.
  4. Select Save.
  5. Select Yes when asked if you want to merge the two profiles. 

 

For further insights, take a looks at this article to learn more about managing customers in QuickBooks. 

 

Furthermore, visit our Article links to browse some help topics and related concerns you may have in the future. 

 

Feel free to ask some more of your concerns. We're always around to help you again. Take care!

 

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