Thanks for getting back here, chris@optionalth.

For now, we can only make a customer inactive. This helps QuickBooks to keep track of the names associated with the sales transactions recorded. 

While deleting a customer permanently is unavailable, you'll want to uncheck the Include inactive option in the Customer List page. Doing so will not display the inactive customers.

Here's a sample screenshot where to locate the option:

To exclude inactive customers when running reports, you can click the Customize button to filter them. The steps are included in this link: Customize reports in QuickBooks Online. 

In addition, you can send feedback to our product developers. They'll review this idea and might consider updating it in the future.

You can follow these steps to send feedback:

1. Go to the Gear located at the top.
2. Under Profile, click Feedback.

If you want to check the status of your request, you can click this link: Customer Feedback for QuickBooks Online.

To learn more about managing your customer list and run different reports in QuickBooks, please check out these articles: 

• How to Add, Edit & Manage Your Customers List
• Reports included in your QuickBooks Online subscription

If you have other questions or concerns, please let us know in your reply below. We'll be happy to help you out again. Take care and stay safe!