Hey there, @losfelizgroup.
Thank you for following the thread and sharing your concerns.
In QuickBooks, if an invoice is voided, it can only be recorded back by recreating it. That said, I recommend recreating it so we can get it out of the closed status.
Before recreating the in the invoice, make sure to write down all the details of it (Date, Customer, Items, Etc.).
Once you've written down all the important details, you’re ready to manually re-enter the invoice. For further details, please see this resource: How to create an invoice.
After you've recreated the invoice, check out the steps in these articles on how to mark the invoice as paid:
Feel free to take a look at these articles for additional guidance:
If you have any additional questions or concerns about this process, please let me know.
Take care and have a great day!
