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I'm here to help ensure you're able to apply the sales receipt to your open invoice in QuickBooks Online, User122.
You can use the Find Match feature in QuickBooks Online to apply the sales receipt transaction to your open invoice. Here's how:
- From your Banking page, select your bank account and click the Sales Receipt.
- Choose to Find match.
- Filter the transaction and dates to show all Open invoices.
- Select the correct invoice and double-check the payment amount.
- Hit Save.
Once done, the invoice will remain open with the remaining balance. See the sample screenshot below.
You can also record a partial payment to your open invoice by following the steps in this article: Record invoice payments in QuickBooks Online. On the same link, you'll find steps on how to record multiple payments in QuickBooks Online as well as finding customers' balances.
Please let me know if you have any other questions. I'm always here to help and provide you additional assistance. Have a wonderful day!