Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.

Reply to message

View discussion in a popup

Replying to:
Phenom
Level 3

Reply to message

I tried your fix....cleared out my Cache in Chrome & tried receiving more payments.  It did NOT fix the problem. I keep selecting SAVE & NEW and it saves that one & creates the new payment.  The button at the bottom of THAT 2nd payment defaults to SAVE & CLOSE again..... Requires the user to click the drop down & reselect the SAVE & NEW every time.  Any other suggestions?

 

By the way...I was not suggesting that THIS functionality was changed in recent releases.  What I was saying is that EVERY time there are updates SOMETHING gets broken....even if it's unrelated. Formatting, buttons, etc. stop working mysteriously quite frequently.  For years I have suggested QB/Intuit set up a larger test group of customers so functionality can be more thoroughly tested prior to release. Never received a response.  

 

Looking forward to any other suggestions you have for SAVE & CLOSE / SAVE & NEW functionality when receiving payments. Thanks!

Need to get in touch?

Contact us