CYBER MONDAY SALE 70% OFF QuickBooks for 3 months*   Ends 12/5

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Simplify payday and set payroll to run automatically on QuickBooks. Explore QuickBooks Payroll

Reply to message

View discussion in a popup

Replying to:
MaryLandT
Moderator

Reply to message

I understand your frustration about the process of saving a transaction, Phenom.

 

You can perform some troubleshooting steps, like clear the browser's cache and cookies. This helps retrieve the functionality that worked before. 

 

Follow the steps to clear cache for your browser:

After clearing the cache, make sure to restart your browser for changes to take effect. Then, access your QuickBooks account and process a payment. Make sure to select the Save and New option.

 

Once done, log out and sign back into QuickBooks. Check again if you see the option, if not you have to manually select it.

 

Also, the new QuickBooks update doesn't include about this functionality. You can visit this link to get the latest update of the program: QuickBooks Online new features and improvements.

 

Let me know if you have additional concerns about saving a transaction. I'll be right here to help you.

Need to get in touch?

Contact us