Let me add a few information, Alishah1.

QuickBooks Online is a portal. We're dependent on what your bank shares with us. Having said that, you'll want to reach out to your bank to ensure these transactions get downloaded. 
 

Once they are, you can categorize the transactions on the Banking page.

If there's anything else that you need, feel free to let us know. We'll be around to help you. Take care!