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Simplify payday and set payroll to run automatically on QuickBooks. Explore QuickBooks Payroll

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Replying to:
Rubielyn_J
QuickBooks Team

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I appreciate you performing basic troubleshooting steps to fix and reactivate your contractor, @idf_8c4e6f40-062.

 

Currently, we have an ongoing investigation where the lists of contractors are not showing on the page. Rest assured that our product engineers are diligently working for a fix.

 

Also, to ensure you'll get an update about the resolution status, I recommend contacting our support team. This way, they can add your company to the list of affected users and provide this investigation number for easy tracking: INV-59689.

 

Here are our business hours so you can reach us at a time convenient to you. Then you can follow the steps below:

 

  1. Sign in to your QuickBooks Online company.
  2. Select the Help (?) menu.
  3. Choose the Assistant tab.
  4. Click the Talk to a human option.

  5. Select Get help from a human.

  6. Click either Chat with us or Have us call you button.

 

Once everything is settled, you can use the information presented by my colleagues above on how to reactivate a contractor. Otherwise, you can utilize this to help you manage your workers in QuickBooks Online: Add, edit and inactivate contractors

 

Thank you for your patience while we work for a fix. Please know that you can always get back to this post if you have any other questions with QuickBooks Online. I'll be more than happy to assist you again.

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