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Hi there, idf_8c4e6f40-062.
There are times that your browser is full of frequently-accessed page resources, thus causing websites, like QuickBooks Online (QBO) to act weirdly. This can be the reason why your contractors list.
Let's consider accessing the website and logging into your account using a private browser so we can isolate this issue. To do so:
- Google Chrome: Ctrl + Shift + N
- Mozilla Firefox: Ctrl + Shift + P
- Safari: Command + Option + P
If this works, you can clear your regular browser's cache so the system can start fresh. But if you get the same results while using a private browser, use a different browser app to roll out the possibility of a browser-related issue.
I'm adding this article to learn more about create and file 1099s using QuickBooks Online to prepare for the 2021 tax season.
Feel free to click the Reply button below if you have other concerns. I'll be around to lend a helping hand. Take care always.