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Replying to:
ReymondO
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Thanks for checking up on us, @Digboston.

 

I'd like to inform you that the investigation (INV-56304) associated with this thread is already resolved. 

 

If you're still getting an invoice status "Paid (In review)" even though it's already paid, I'd recommend running some basic troubleshooting steps. This way, we can refresh your browser and fix the issue. 

 

To start, access your account in a private window. This will help us identify if the concern is cache-related. Simply press the following shortcut keys:
 

  • Ctrl + Shift + N (Google Chrome).
  • Ctrl + Shift + P (Firefox).
  • Control + Option + P (Safari).

 

Once done, check the invoice status again. 


If the invoice is already showing the correct status, go back to your regular browser and clear its cache. You can also use another supported browser as an alternative. The issue might steam from the browser itself. 

 

Additionally, you can run several financial reports to track your sales income in QuickBooks. They will show you helpful insights on the things you buy and sell, and the status of your inventory.

 

Let me know how else I can help you with QuickBooks by adding a comment below. I'm more than happy to lend a helping hand. Keep safe!

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