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Buy nowThanks for the speedy reply, @jmorris.
I appreciate the clarification about the payment method. I've here other ways to auto-generate the payment mode on your customer transactions.
The first option is to add a preferred payment method for your customer. This way, the selected mode will auto-generate in the field. Let me guide you on how.
The second option is to create recurring templates for your chosen transaction.
Here's the guide:
For more information, check out this link: Create recurring transactions.
In regards to the custom fields that aren't showing up, I'd recommend contacting our technical support. They can investigate your account in a safe place and help you from there as well.
Here's how:
Make sure to contact them within business hours to ensure a quick response.
Additionally, you can run a Transaction List by Customer report. Then customize it to show the payment method, status, due date, and others. For more details about customizing, visit this article: Run reports in QuickBooks.
Feel free to check out these articles on how to troubleshoot recurring issues and personalize sales forms.
I'd be pleased to help if you have other problems with your account. Keep safe during this pandemic.