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Let me share more details about managing users and bill pay email notifications.
Are you trying to add a new user to your QuickBooks Online account or an authorized Bill Pay user on your bank account? If that is for your QuickBooks account, please ensure that you log in as admin. Then, you can follow these easy steps.
Here's how:
Once done, an email invite will be sent to the user. Ask them to click the link in the email and follow the instruction to completely set up their access. For your reference, you can check out this article for more details: Add and manage users in QuickBooks Online.
These are the steps to add authorized Bill Pay users:
On the other hand, let's ensure that your employee is already removed from the vendor's profile so they're no longer receive bill pay email notifications. I'll show you how.
If it's already removed from the vendor profile, I suggest reaching out to our QuickBooks Support Team. They'll be able to do a screen sharing to check your account set up and further investigate the issue.
For future reference, I've included this resource to learn how to track how much you're paying each vendor monthly: How to run and save a monthly expense report by vendor.
You can tag me in a comment below if you need further assistance. I'll be right here to help you.