Thanks for joining this thread, soloithz23.

Allow me to share some information on how QuickBooks Online (QBO) handles your deposits.

When your deposit is recorded in the Accounts Receivable, you can apply it to the invoice. This is to keep your records in order. If you input the transaction to an income account, it will show directly to the Profit and Loss report.

Also, the accounts you utilize to track the deposit will affect how it’s reported in QBO. Since you use DAVO to collect sales taxes and partial payments, I recommend contacting their customer service.

They can review the mapping of your transactions before moving them into QBO. Reaching out to them ensures you’ll not have any issues when using the Receive Payment option.

You can bookmark the following articles for future references. These resources provide detailed information on how the Deposit and Receive Payment features work. You’ll also learn about recording a single or partial payment for an invoice.

• Record and make bank deposits        
• Record invoice payments

Stay in touch if you have additional questions about managing deposits and other customer-related concerns. I’ll get back to help and make sure you’re taken care of. Enjoy the rest of the day.