Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Get 50% OFF QuickBooks for 3 months*
Buy nowI got the steps you need to turn off the automatically apply payments option in your QuickBooks Desktop (QBDT), Anna.
The steps you're referring to is for the QuickBooks Online (QBO) version. For QBDT, you'll just have to go to the Preference menu and made some modifications from there. I'd be glad to guide you how.
Once done, you can now seamlessly record your customer payments. In case you need to refund your customer in the future, feel free to check out this link for reference: Give your customer a credit or refund in QuickBooks Desktop for Windows.
I'd still recommend posting here in the Community space if you have other queries about recording invoice payments. I'm always here to back you up. Have a good one and keep safe!