Is the "QuickBooks Team" just bots? This didn't answer my question either.

Please read the initial issue (which I feel was explained in each of my replies, and again now...).

The issue is this:

QuickBooks doesn't allow me to apply a Vendor Credit that is the SAME as the AMOUNT due on the Vendor Bill.

So far the only QB Team response that acknowledged the issue suggested:

- Hire an accountant to do journal entries when the unapplied Vendor Credit equals the Vendor Balance.

My faith in QuickBooks has been dropping for years, and the recent quality of QB Team responses is accelerating the plunge.