Hi there, @emily31.

At this time, our product engineers are looking for a permanent fix on the ongoing issue about Invoice Unavailable. Rest assured, this issue will be resolved as soon as possible.

While waiting for the issue to get resolved, you can let your clients view the PDF Copy of the Invoice on Android Mobile Device or through E-Invoices opened on a computer as an alternative.

If you haven't yet, I suggest reaching out to our QuickBooks Support Team. This way, you'll get an update about the resolution status and add your company to the list of affected users. You can also provide this investigation number for easy tracking: INV-61621.

To reach them, you can follow the detailed steps shared by my colleague JasroV above.

Additionally, you can check our QuickBooks Self-Employed Overview article to learn more about how QuickBooks tracks everything throughout the year.

Thank you for your patience while we work for a fix. Please know that you can always get back to this post if you have any other questions with QuickBooks Self-Employed. I'll be more than happy to assist you again.