Hello, DKGoehring61.
Thank you for joining the thread. I want to make sure you're able to get your account up and running. I want to check on this for you, but account related concerns are mainly handled by our live support.
For security purposes, we do not handle account management questions to protect your data in this public page. We have dedicated customer service agents who can review your email and password. Follow these steps to get a live support to help you:
- Open QuickBooks.
- Go to Help, then select QuickBooks Desktop Help.
- Click on Contact Us.
- Give a brief description of your issue, then select Let's talk and then choose a way to connect (Chat, Call back, Etc.).
Please also check out our support hours to ensure that we address your concerns on time. For QuickBooks Desktop, our customer support will be available from Monday to Friday from 6 AM to 6 PM PT. See this link for more details: Contact Hours Support.
Let me know how it goes in the comments below. If there's anything else you need, I'm just here to help. Take care and stay safe always.
