Hi amper,

Thanks for following up on this and for trying the steps we shared above.

I found a record, but it was about an unpaid billable bill not showing in a project, and the QBO company is on a Cash basis. It was already closed, and I don't see any other escalations about this as of now.

At this point, I would recommend contacting our QuickBooks Online Support. That way, they can use a screen-sharing tool to gather more details on your issue.

If you'll have project expenses (bills) in the future, you can directly enter them in the Project section.

As always, feel free to comment below if you require further assistance. Take care!