I am experiencing the same issue where customer is telling me that they are seeing their invoice which has been paid is “unavailable” as shown in screenshot. They have previously for many invoices been able to download it. We have tried clearing the cache but still having issues with the invoice being unavailable. Can you please advise because it is creating a lot of extra work for me to resend invoice PDFs as receipts.
Is there a way to resolve this if we have already tried clearing the cache? Thank you.