Hello there, Bradtully.

After trying the steps my colleague provided, I suggest contacting our QuickBooks Technical Support to have this investigated further. A phone agent has more tools that can help you to check why it's still not accepting your webmail password.

Here's how to contact them:

1. Open this link: https://help.quickbooks.intuit.com/contact.
2. Choose QuickBooks Desktop, then choose the Desktop version.
3. Choose a topic on the Contact Us page.
4. Click either Get Phone Number or Start a Message. 

Of course, you're always welcome to post if you have other concerns.