Hello there, @denise2310.
I have some insights to share about fixed asset management in QuickBooks Desktop.
When making payments for the asset that you've purchased, make sure to select the fixed asset and depreciation account for your transactions. This way, the balance will decrease since QuickBooks subtracts the depreciation amount from the current value of the asset.
To fix this, I'd recommend reviewing the accounts affected on your transactions and make necessary correction if it's incorrect. If you sold your asset, normally it will increase the balance.
To learn more about how the Fixed Asset Manager works in QuickBooks and fixing its issues, please see these links:
Lastly, you may consider reaching out to your accountant so you'll be guided in managing your accounts. You can also seek help from out accountants through this site: Find an accountant.
I'll be around to lend a helping hand if there's anything else that you need. Just leave a reply below. Keep safe!
