Hi boggin828,

Thank you for joining in on the thread. I'll be happy to share insights about your paid invoice.

This happens if you have enabled the Automatically apply credits option in your Automation settings. Therefore, when you create an invoice for a customer that has outstanding credits or unapplied payments, those will be auto-applied to the invoice.

You can check which credit was applied as payment to your invoice using the steps below.

1. Open the invoice.
2. Click on 1 payment made in blue text.
3. Click the date of the payment. This will route you to the Receive payment page, where you can see which credit was applied.

You can deselect the invoice on the Receive Payment page to unlink the payment. Then, send the invoice to your customer so he or she can pay it online or you can pay it manually instead. After that, you can disable the Automatically apply credits option in your settings to prevent this from happening again.

Let me know if you have any other questions about invoices and payments. I'll be more than happy to help you again. Enjoy the rest of the day!