I'll help with your concern about user permissions in QBO, Scott4j.
I added a couple of non-admin users in my QBO and they were able to run reports in the Products and Services section.
It's possible that there's an issue with the user profile itself. You'll want to temporarily delete and add the user back again in QBO. Then, check if they're able to run the report by following these steps:
- Go to the Gear icon and select Products and Services.
- Click the drop-down list for More and select Run report.
Just in case the users are still unable to run the report, I would suggest reaching out to our chat and support teams. They can take a closer look at this to determine why they're unable to run the report.
Here's an article on how to reach out to them: QuickBooks Online Support.
Feel free to check out these articles for additional guidance and reference when running reports in QBO:
Let me know or visit us anytime you need help while working in QuickBooks. We're always here to guide and assist you.
