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Hi there, hi its me again.
This isn’t the kind of experience I want for you when using QuickBooks Premiere. I’m here to make sure you can attach a receipt to your credit card transaction.
Let’s download the latest maintenance release for your QuickBooks. This will help ensure the proper performance and functionality of the program.
- Open the company file you’re working on.
- Navigate to the Help menu at the top bar and choose Update QuickBooks.
- In the Update QuickBooks Desktop window, select the Update Now tab.
- Tick the Reset Update box to remove previously downloaded releases.
- Hit Get Updates and click OK to continue.
Once done, close and reopen your QuickBooks to kick off the installation.
You can read through this guide for additional information. It includes steps to do the automatic update and manual update: Update QuickBooks Desktop to the latest release.
Next, go to the credit card transaction you previously entered and attach a receipt. If you get the same result, repair the attached document links to start on a clean slate. For detailed instructions, I recommend following the solution shared by @JessT.
Additionally, this article contains answers to common questions about the QuickBooks Doc Center. From there, you’ll see the links on how to resolve attachment related-concerns: FAQs and common issues.
Don’t hesitate to leave a comment if you have any clarifications or other QuickBooks concerns. I’m more than happy to answer them for you. Have a great day ahead.