Thanks for your prompt reply, NewVistaCorp.

I've run the same report on my test file and was able to see the columns suggested by my colleague RCV. 

Here's a sample screenshot of what my report looks like:

I'd also like to know more about what you meant by the first name and last name of the customer contact. You can share a sample screenshot of the report in your reply. Please take note to grayed out any sensitive information for security purposes.

I'll keep an eye out for your response. Thank you in advance.