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Replying to:
Alessandra_B
QuickBooks Team

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Hello @mypoolrepairs,

 

The parent customer and its sub-customers are treated as different profiles. So, you'll need to update their email addresses individually.

 

Also, I encourage sending feedback to our engineers. This way, they can consider your idea about automatically updating the sub-customers' email addresses based on the parent customer's email address.

 

Let us know if you have other questions by leaving a comment below.

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