Thanks for joining us here, florge.
We'd want to make sure that we get this sorted so you're no longer charge for the service that you'll not be using anymore. You can reach out to our Payroll Support Team so they can pull up your account and stop the charges for multistate. Here's how:
- Click the Help menu in the upper-right hand corner of your QBO account.
- Type in "Talk to a human" in the chatbox, then press Enter.
- Select Get help from a human.
- Click Chat with us or Have us call you.
More details about their contact information are discussed here: Contact Payroll Support.
Feel free to check out these articles as well for additional guidance and reference:
Don't hesitate to reply or reach out to us again if you have other questions. I'd be glad to get back here and help you again.
