This is not the service we want you to experience. This is something Intuit doesn't want you to come across in your future interactions, CityofPurdy.
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I can see that this needs further verification, I'd recommend contacting our Customer support tea, again. They have the tools to check further about the account.
Here how:
- Click the Help menu in the upper-right hand corner.
- Type in "Talk to a human", then press Enter.
- Look for I still need a human and click on it.
- Click Get help from a human or Contact Support Team.
- Select between Send a message, Schedule an appointment, or Get a callback.
Our Help articles might have something that can help you with your QuickBooks concerns, too. Just make sure that the topic is set as "QuickBooks Online" to browse for related posts.
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