Hi,

I've been using QuickBooks Desktop Pro 2020 for more than a year. I've never had issues exporting reports to Excel, but today I'm suddenly not able to export anything. When I click the Excel button above a report the 'Send Report to Excel' window pops up, but after I click Export, nothing happens. It's as if I never clicked anything.

I've tried searching through other posts on the topic but all the other issues I've come across either started when a new program was installed or upgraded, or with QB online.

In my case I haven't installed or upgraded anything at all, but this problem suddenly occurred.

The only only change I've made recently is that I've changed my preferences to send emails using Outlook - although I can't imagine this would have any effect on my ability to export to Excel.

Waiting anxiously to hear back from you so I can get on with my work!:)

Thank you