Hello there, mrsrampani.
I'd like to share some details about the funding time in processing customer payments.
For new users, the deposit will take up to 5 business days while we set up your account. After that, the processing time will be reduced.
Keep in mind, some of the banks hold onto the funds after we deposit them. You can contact your bank and ask if they require any additional steps to complete the transaction. If you already checked with your bank but still need help you can reach our support team to help you verify the deposit status.
Here's how:
- Log in to your QuickBooks.
- Select Help (?) at the top right.
- Click on Contact Us.
- Enter your concern, then select Let's talk.
- Select Start a chat with a support expert.
I've added this article for more information about the deposit time: Find out when QuickBooks Payments deposits customer payments
Also, check out this link for commonly asked payment questions that you can use as a future reference.
Let me know if you still have questions or clarifications about payments. I'll keep an eye on your response. Have a great day.
