I want to make sure this issue is taken care of, @usersteve1.
I appreciate you taking the time and effort you exerted to resend a link to invite your contractor. I'd like to redirect you to the best support group available to get this addressed right away.
Since all the troubleshooting steps you've performed aren't working, I recommend contacting our QuickBooks Support Team. This way, they can further check on this matter and provide additional troubleshooting steps to get this resolved. They can also create an investigation ticket if other users are experiencing the same. Here's how to reach them:
- Sign in to your QuickBooks Online account.
- Click the Help button.
- In the QuickBooks Assistance chatbox, select Talk to a human and choose I still need a human.
- Hit Contact Us.
You can also check out this article for another way of reaching out to our support team and its support hours: QuickBooks Online Support.
Once your issue is fixed, you might want to learn how to prepare and file 1099s for your contractors in QuickBooks Online. Here's an article you can read for more guidance: Create and file 1099s.
Our doors are always open to help you again if you have any other concerns or follow-up questions about inviting contractors. Have a great day ahead.
