Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.

Reply to message

View discussion in a popup

Replying to:
usersteve1
Level 2

Reply to message

The "Send a Reminder" link does not exist for me in any Payroll, Contractor, or Data Input screen.  That IS the problem.

 

This is the exact same problem I see in comments dating back several years in this forum.  I said above that I have tried every solution I have seen in every prior forum post on this topic.  What is the process for escalating this to someone who can help?

 

These are the things I have tried:

1. Inactivating the contractor and reactivating.

2. Removing and re-adding the email address.

3. Clearing the browser cache and all web data.

4. Using a different browser.

5. Using Incognito mode.

6. Deleting all contact info for the contractor from the Expenses > Vendor menu.

 

No link to reset the link or send a reminder appears anywhere.  I need a SOLUTION that does not include any of the above approaches.

Need to get in touch?

Contact us