Hey Quickbooks... I need to resend a link for one of my contractors to fill in their W-9 information. I have followed all of the "solutions" posted in here without success. This issue has apparently been a problem for years and the fact that it is still happening sucks. Your product doesn't work, and I don't have the time to sit on the phone or chat for hours with someone telling me to "clear my cache" or "use an incognito window". IT DOESN'T WORK, so STOP telling people to do it. Neither does making the contractor inactive and then reactivating. Neither does using a different browser. There is NO "personal information" in the contractor's details to delete. FIX THE ***** ISSUE. This is basic stuff. Seriously, what is going on over there?